Effective Date: January 3rd, 2025

At NOMADIK CO., we are committed to ensuring your orders arrive safely and efficiently. Please review our shipping policy for important details about our processes and timelines.

Order Processing

• All NOMADIK CO. wheels are made to order, and our manufacturing process typically takes 1-2 weeks.
• Once your order is complete, we will notify you via email with tracking information when your wheels are shipped.

Shipping Methods and Costs

• We offer a variety of shipping options to meet your needs. Shipping costs will be calculated and displayed at checkout based on your location and selected delivery method.
• We partner with trusted carriers to deliver your products safely and on time.

Shipping Timeline

• Estimated shipping times depend on your location and chosen shipping method. Typical transit times are:
  • Domestic (within USA): 1-5 business days
  • International: 1-15 business days
• Please note that delivery times may vary due to factors beyond our control, such as customs processing for international orders.

International Shipping

• We are proud to ship worldwide. However, international customers are responsible for any customs duties, taxes, or fees imposed by their country’s regulations.
• NOMADIK CO. is not liable for delays caused by customs processing.

Lost or Damaged Shipments

• If your shipment is lost or arrives damaged, please contact us at support@nomadikwheels.com within 7 of delivery. We will work with the carrier to resolve the issue and ensure you receive your order.
• Retain all original packaging and documentation for any claims.

Order Modifications and Address Changes

• Please review your shipping details carefully at checkout. Changes to your order or shipping address can only be accommodated before the order enters production. Contact us at support@nomadikwheels.com as soon as possible for assistance.

Tracking Your Order

• Once your order ships, you will receive an email with tracking information. You can monitor your shipment’s progress using the carrier’s tracking tool.

Questions or Concerns?

If you have any questions about shipping, please contact our support team at support@nomadikwheels.com. We’re here to assist you every step of the way.

Thank you for choosing NOMADIK CO. for your cycling adventures!